连续三年亏损后 澳航将斥4亿元引进新航线并升级休息室

澳航(Qantas)在连续第三年亏损超10亿澳元的情况下,宣布将斥资4亿元引进新航线和升级休息室,以吸引客户。

据澳新社报道,尽管澳航集团于本周四公布 2022 财年潜在亏损 为18.9 亿元,澳航首席执行官乔伊斯 (Alan Joyce) 对让公司“恢复盈利和投资”的巨额支出仍持乐观态度,称明年6月将开通经奥克兰飞往纽约的航班。

乔伊斯说,由于员工生病和新冠疫情的社区传播造成大规模劳动力短缺,公司没能为疫情后的“旅行需求反弹”做好准备。

“十二个月前,澳洲几乎所有的边境都关闭了,我们大多数人被困在家里。国际旅行感觉是一个非常遥远的愿景”,“而现在我们的航班已经满员,我们甚至无法足够快地将飞机从仓库中取出。”

澳航为吸引客户,斥资4亿元的重大改变包括在阿德莱德现有的澳航贵宾室中增加一个新的商务贵宾室,同时对澳航特有的董事长贵宾休息室进行翻新。黑德兰港(Port Hedland)、罗克汉普顿(Rockhampton)和奥克兰的休息室也将被升级。

此外,明年 6 月澳航将开始使用波音787梦幻客机经奥克兰飞往纽约。

乔伊斯说:“客户对我们伦敦和罗马直飞航班的反馈表明,我们的梦想客机机舱非常适合此类长途国际航班,这得益于我们为机舱设计的空间比大多数竞争对手更大、座位更少。”

“我们认为这条航线将非常受澳洲人的欢迎,因为有机会经奥克兰转机。这也为新西兰人提供了更多选择。”

乔伊斯还宣布,澳航将拨出近 2 亿元用于非执行性复苏提振支付, 超过17000人有机会获得5000元和1000股澳航股份。

此外,澳航还将回购价值4亿澳元的股票。

乔伊斯称目前对公司及客户来说是一个“极具挑战性”的时期,但乐观表示目前休闲旅游的收入约为疫情前水平的 125%。

据财报显示,澳航在新冠疫情中的总损失达到 70 亿元。该集团公布的总收入损失为 250 亿澳元。

乔伊斯说:“在过去三年中,新冠给我们带来的损失比之前五年的还多,包括澳航多年创纪录的盈利能力。”

他称旅行的反弹导致世界各地的航空公司出现了一系列问题,包括大排长队、航班延误和行李丢失。

“要让澳航恢复到最佳状态需要做很多工作。”

“自 4 月以来,我们已经雇佣了1500多名员工,并将在未来几个月内增加更多人手。”

乔伊斯表示,澳航处理不当的行李率已从每 1000 件中11件降至每1000件中6件,基本降回疫情之前的水平。

同时,航班取消率也将在下个月降至疫情之前的水平。

 

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